Accession Number : AD0776785

Title :   The Effect of Interruptions on the Productivity of Civil Engineering Planning Technicians.

Descriptive Note : Master's thesis,

Corporate Author : AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OHIO SCHOOL OF SYSTEMS AND LOGISTICS

Personal Author(s) : Hlad,Dennis F. ; Vetter,Paul D.

Report Date : JAN 1974

Pagination or Media Count : 77

Abstract : In Civil Engineering Planning Shops there is presently a significant discrepancy between the amount of time originally programmed for planned work orders and the time that is actually spent in the performance of planned work. This discrepancy has been attributed to the low productivity ratio of the planning technicians (P-Ts). Several factors can adversely affect the performance of P-Ts. The most significant factor, however, appears to be outside interruptions (personal and telephone interruptions). The problem with interruptions is that each time a person stops or lets his attention turn to something else, time is wasted getting started again. The purpose of this thesis was to evaluate the effects of interruptions on P-T productivity and quality. (Modified author abstract)

Descriptors :   *Civil engineering, *Engineers, *Production, *Job analysis, Performance(Human), Quiet, Interruption, Air force personnel, Theses

Subject Categories : Personnel Management and Labor Relations

Distribution Statement : APPROVED FOR PUBLIC RELEASE