Accession Number : AD0777972

Title :   Don't Shake the Chauffeur's Hand: Toward Reliable Knowledge about Industrial Life.

Descriptive Note : Technical rept.,

Corporate Author : CALIFORNIA UNIV IRVINE GRADUATE SCHOOL OF ADMINISTRATION

Personal Author(s) : Hedley,R. Alan ; Taveggia,Thomas C.

Report Date : APR 1974

Pagination or Media Count : 13

Abstract : Unanticipated obstacles and difficulties, endemic to industrial research in complex socio-cultural settings, indicate that reliable conclusions concerning industrial life are problematic. Discussion of sampling biases reveals that error of unknown proportions is introduced into the research process: first, when decisions about whom to study are made; second, when entree is attempted; and third, when individual response cooperation is solicited. The authors conclude that only when data are cumulated across a sizable number of independent studies can reliable conclusions about industrial behavior be made. (Author)

Descriptors :   *Industrial psychology, *Operations research, Validation, Sampling, Bias, Behavior, Research management

Subject Categories : Psychology

Distribution Statement : APPROVED FOR PUBLIC RELEASE