Accession Number : ADA119483

Title :   Warranty Decision Process.

Descriptive Note : Final rept.,

Corporate Author : LOGISTICS STUDIES OFFICE (ALMC) FORT LEE VA

Personal Author(s) : Lenassi,John R

PDF Url : ADA119483

Report Date : Feb 1982

Pagination or Media Count : 60

Abstract : This study has two objectives. It seeks first to determine how the newly published Army warranty program regulation, AR 702-13, has been received and implemented within the Army. Secondly, the study seeks to develop a decision methodology for use by those who acquire warranties. The report reveals that although the regulation was neither well known nor much used, attempts to manage warranties were discovered. Some acquiring commands within DARCOM have established systems to manage warranties, but they are not effective. Many installations have also established warranty management systems, and some of them are effective. The motivation for these warranty management systems appears to be DA initiatives other than the AR. The report recommends wider distribution of AR 702-13, some actions to establish and standardize the management of warranties within the Army, and offers a warranty acquisition methodology for approval. (Author)

Descriptors :   *LOGISTICS MANAGEMENT, *GUARANTEES, *MANAGEMENT PLANNING AND CONTROL, *DECISION MAKING, ARMY PLANNING, LOGISTICS PLANNING, LOGISTICS SUPPORT, QUALITY ASSURANCE, MANAGEMENT, ARMY EQUIPMENT, ARMY PROCUREMENT, REGULATIONS, COST EFFECTIVENESS

Subject Categories : Administration and Management
      Logistics, Military Facilities and Supplies

Distribution Statement : APPROVED FOR PUBLIC RELEASE