Accession Number : ADA136876
Title : Mental Representation of Circuit Diagrams: Individual Differences in Procedural Knowledge.
Descriptive Note : Annual rept.,
Corporate Author : PERCEPTRONICS INC WOODLAND HILLS CA
Personal Author(s) : Geiselman,R E ; Samet,M G ; Wickens,T D
PDF Url : ADA136876
Report Date : Dec 1983
Pagination or Media Count : 60
Abstract : This work is concerned with the knowledge that electronics technicians possess of electronic equipment, and more generally, with how people operate in tasks that draw upon a complex spatial symbolic knowledge base. A technician's knowledge base is postulated to consist of three types of related knowledge: structural/functional knowledge, which pertains to the actual configuration of a circuit and the role that its components play in the operation of the device; prototypical knowledge, which pertains to the general properties common to circuits of a given type; and procedural knowledge, which pertains to the way that a circuit can be modified and to the interaction among knowledge elements of all three types of knowledge. The present report focuses on an experiment conducted to investigate individual differences in procedural knowledge. Novice and expert subjects performed tasks in which they had to either locate and correct an error in a circuit, change the function of a circuit, or complete a missing segment in a circuit. On all tasks, experts were found to be far more accurate than novices; but more important, experts were classified -- on the basis of verbal protocols -- to be considerably more systematic, orderly and directed in their problem solving strategies. The productive procedures used by experts were then translated into specific guidelines toward improving circuit troubleshooting, and the effectiveness of these guidelines will be evaluated in a subsequent experiment. The results of this research program should help in providing guidelines for training electronic technicians to better understand and troubleshoot complex equipment.
Descriptors : *Electronic technicians, *Performance(Human), *Mental ability, Memory(Psychology), Perception(Psychology), Cognition, Comprehension, Learning, Problem solving, Decision making, Information processing, Job analysis, Job training, Personnel management
Subject Categories : Humanities and History
Distribution Statement : APPROVED FOR PUBLIC RELEASE