Accession Number : ADA137808

Title :   Human Engineering Guidelines for Management Information Systems. Change 1,


Personal Author(s) : Hendricks,D E ; Kilduff,P W ; Brooks,P ; Marshak,R ; Doyle,B

PDF Url : ADA137808

Report Date : 09 Jun 1983

Pagination or Media Count : 164

Abstract : These guidelines are intended to be an aid for the inclusion of human factors considerations in the design of Management Information Systems (MIS). The US Army Material Development and Readiness Command (DARCOM) is faced with a problem of continuing growth in workload combined with constrained or decreasing numbers of personnel. Like many other corporate entities, DARCOM has decided to accelerate the growth of computer utilization in order to increase the productivity of the workforce. In addition to increased computer utilization, there is emphasis toward distributive processing. Distributive processing places computer power in the hands of the functional used which allows the user to interact with (manipulate) the data. Unfortunately, empirical evidence indicates that expenditures on computers are not accompanied, necessarily, by the expected rises in productivity. The paper resulting from this research from this research presented selected personnel data relevant to the design of computer systems and problems of human-computer interaction divided into eight areas: the system design process, system downtime, training, input, data manipulation or retrieval, output, the work station, and communication. (Hendricks, D.E., Man/Computer Interaction in DARCOM. A paper presented at the 1980 AMEDD Psychology Symposium at Walter Reed Army Medical Center, Washington, DC, October, 1980.) Appendix A contains a list of three problems. With an overview of systems and user characteristics, the research team combined that information with the results of an extensive literature search to develop these guidelines for inclusion of human factors considerations during system development or system improvement.

Descriptors :   *Human factors engineering, *Management information systems, *Distributed data processing, *Man computer interface, Productivity, Interviewing, Computer operators, Management, Information retrieval, User needs, Training, Systems management, Army facilities

Subject Categories : Administration and Management
      Information Science
      Computer Systems
      Human Factors Engineering & Man Machine System

Distribution Statement : APPROVED FOR PUBLIC RELEASE