Accession Number : ADA138159

Title :   The First-Line Supervisor: Literature Review

Descriptive Note : Final rept. Sep 1982-Mar 1983

Corporate Author : BATTELLE MEMORIAL INST COLUMBUS OH COLUMBUS LABS

Personal Author(s) : Hill, Kenneth ; Kerr, Steven ; Broedling, Laurie

PDF Url : ADA138159

Report Date : Jan 1984

Pagination or Media Count : 43

Abstract : The first-line supervisor is generally considered critical to good organizational functioning. The extant literature on first-line supervisors was reviewed to gain an understanding of the position and to make recommendations for improving supervisory effectiveness in the future. A review of the history of the position reveals a significant loss of autonomy as external influences have eroded the first-line supervisor's power. A list of activities currently found in the first-line supervisor position and a table of leader behaviors associated with subordinate performance and attitudes are presented, the difficulties of using participative leadership at the first-line supervisory level are examined, and the applicability of the general leadership literature to first-line supervision is discussed. Peer relationships were found to be important, but not engaged or facilitated in most organizations. Training programs for first-line supervisors are described and recommended program content presented. First-line supervisory role and status conflicts were found to create numerous problems for the supervisor. Future impacts on the first-line supervisor are predicted to be continued influence of staff specialists, the growth of participative management techniques, and greater impact of computer-driven automation and information management.

Descriptors :   *LITERATURE SURVEYS, *PERSONNEL MANAGEMENT, *SUPERVISORS, BEHAVIOR, DECISION MAKING, GROUP DYNAMICS, INTERPERSONAL RELATIONS, LEADERSHIP, MANAGEMENT, MOTIVATION, OPERATIONAL EFFECTIVENESS, ORGANIZATIONS, PARTICIPATIVE MANAGEMENT, PERFORMANCE(HUMAN)

Subject Categories : Administration and Management
      Information Science
      Personnel Management and Labor Relations

Distribution Statement : APPROVED FOR PUBLIC RELEASE