Accession Number : ADA182602

Title :   Reducing Disputes Among Experts.

Descriptive Note : Final rept. Feb-Aug 86,

Corporate Author : COLORADO UNIV AT BOULDER INST OF COGNITIVE SCIENCE

Personal Author(s) : Hammond,Kenneth R.

Report Date : FEB 1987

Pagination or Media Count : 286

Abstract : The aim of this report is to develop a conceptual framework for research leading to the development of an aid for conflict resolution between and among experts. The scientist is taken as a paragon and the use of method-strategies is considered. The general sources of disagreement among experts are alos distinguished. A broad review of the conflict resolution literature is provided and reveals that there are two independent and apparently antithetical approaches (i.e., artificial intelligence-as opposed to-judgement/decision making) regarding conflict among experts. Cognitive Continuum Theory (CCT) is put forward as a general integrative theory that encompasses the complementary features of these two approaches to study expert judgement. CCT is reviewed as a foundation for generating hypotheses regarding: a) the type of dispute to be observed under various task conditions; b) the prediction of characteristics of different disputes, the course of disputes, and certain obstacles of conflict resolution; and c) the efficacy of different forms of conflict resolution aids. Recommendations and criteria are made for developing an aid for reducing conflicts among experts. Keywords: Decision Makings Social Judgement Theory; Intuitive and Analytical Cognition; Expert Systems: Cognitive Continuum Theory; Decision Aids.

Descriptors :   *CONFLICT, *COGNITION, *MAN MACHINE SYSTEMS, *JUDGEMENT(PSYCHOLOGY), COGNITION, RESOLUTION, SOURCES, BARRIERS, SCIENTISTS, THEORY, DECISION MAKING, HYPOTHESES, PREDICTIONS, PILOTS, ARTIFICIAL INTELLIGENCE, MOTIVATION

Subject Categories : Psychology
      Human Factors Engineering & Man Machine System

Distribution Statement : APPROVED FOR PUBLIC RELEASE