Accession Number : ADA187866

Title :   Development of a Program Manager/User Communication Evaluation Tool.

Descriptive Note : Master's thesis,

Corporate Author : AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH SCHOOL OF SYSTEMS AND LOGISTICS

Personal Author(s) : Browder, Robert M

PDF Url : ADA187866

Report Date : Sep 1987

Pagination or Media Count : 202

Abstract : The purpose of this study was to develop a tool to the help program managers evaluate their communications to the user. The needs of program managers were considered in the development of a proposed tool. A written tool requiring a minimum of time to use, but able to provide a means of prioritizing communication deficiencies, was the primary criteria. Methods of communication used by program managers and important attributes associated with these methods were identified by an extensive review of business communications literature. Weightings of the attributes were obtained by having professionals in the field of communications assign weights to the attributes. The nonparametric Friedman F test was used to evaluate whether or not there were differences in the weights assigned by the communications professionals to the attributes within a method of communication. For all methods of communication examined, at least one of the attributes was found to differ from the other attributes.

Descriptors :   *COMPUTER PROGRAMMING, *GOVERNMENT PROCUREMENT, *SYSTEMS MANAGEMENT, COMMERCE, COMMUNICATION AND RADIO SYSTEMS, DEFICIENCIES, DOCUMENTS, FIELD EQUIPMENT, TIME, USER NEEDS, NAVAL LOGISTICS, SKILLS, THESES, WRITING, ACQUISITION, THESES

Subject Categories : Administration and Management
      Computer Programming and Software

Distribution Statement : APPROVED FOR PUBLIC RELEASE