Accession Number : ADA187912
Title : End User Software Development for Transportation Applications.
Descriptive Note : Master's thesis,
Corporate Author : AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH SCHOOL OF SYSTEMS AND LOGISTICS
Personal Author(s) : Caver, Keith A
PDF Url : ADA187912
Report Date : Sep 1987
Pagination or Media Count : 87
Abstract : The purpose of this study was to conduct a comprehensive analysis of the current operations and attitudes of end users in the Air Force transportation community in an attempt to identify potential problems in microcomputer operations and software development. Further, this study reviewed the current trends within private industry in the area of end user computing to explore how end users might be managed more effectively. The study uses survey responses from a probability sample of end users assigned to CONUS transportation activities to measure current transportation end user opinion. Additionally, the survey responses measure end user involvement in software development. This study identified three major areas of concern that the Air Force should concentrate its attention on to increase end user productivity and participation: 1) upper level management involvement in establishing transportation end user policies; 2) training; and 3) end user initiatives. Analysis of the surveys found that the number of end users who are actively involved in software development is significantly representative of the transportation end user environment.
Descriptors : *USER NEEDS, *COMPUTER PERSONNEL, *AIR FORCE TRAINING, AIR TRANSPORTATION, ATTITUDES(PSYCHOLOGY), COMPUTER PROGRAMS, MANAGEMENT, MICROCOMPUTERS, POLICIES, PRODUCTIVITY, SURVEYS, THESES
Subject Categories : Computer Programming and Software
Personnel Management and Labor Relations
Distribution Statement : APPROVED FOR PUBLIC RELEASE