Accession Number : ADA189502

Title :   Development of a General Purpose Commissary Store Simulation Model.

Descriptive Note : Master's thesis,

Corporate Author : AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH SCHOOL OF ENGINEERING

Personal Author(s) : Moulder, Roger D

PDF Url : ADA189502

Report Date : Dec 1987

Pagination or Media Count : 148

Abstract : The purpose of this research was to develop a general purpose commissary store simulation model. This model would provide Air Force Commissary Service (AFCOMS) with an analytical tool to aid in managing Air Force Commissaries. Two of the issues AFCOMS is most interested in are minimizing customer waiting time in checkout lines and scheduling cashiers optimally. In order for the model to provide AFCOMS with the flexibility needed to investigate these performance measures, the following objectives had to be met: (1) Develop the model so that it is general enough to be used for any Air Force Commissary. (2) Make the model easy to use. (3) Develop a user's manual for potential users of the model. (4) Verify and validate the model. (5) Develop guidelines for data collection and analysis. (6) Develop statistical models which predict customer shopping times and checkout times. (7) Propose appropriate distributions for modeling customer arrival rates and the number of items customers buy. Keywords: Computer modeling, Queueing theory, Computer simulation, Theses.

Descriptors :   *COMPUTERIZED SIMULATION, *STORES, AIR FORCE, ARRIVAL, CHECKOUT PROCEDURES, DATA ACQUISITION, MATHEMATICAL MODELS, QUEUEING THEORY, RATES, STATISTICAL ANALYSIS, THESES, USER MANUALS, MARKET RESEARCH

Subject Categories : Logistics, Military Facilities and Supplies
      Computer Programming and Software

Distribution Statement : APPROVED FOR PUBLIC RELEASE