Accession Number : ADA192360

Title :   Medicare: Contractor Services to Beneficiaries and Providers.

Corporate Author : GENERAL ACCOUNTING OFFICE WASHINGTON DC HUMAN RESOURCES DIV

PDF Url : ADA192360

Report Date : Mar 1988

Pagination or Media Count : 38

Abstract : The Departments of Labor, Health and Human Services, and Education, and Related Agencies, requested us to determine the level of beneficiary and provider satisfaction with the administrative services received under the Medicare program. We agreed to examine and report on the changes that occurred from fiscal years 1983 through 1987 in the timeliness and accuracy of claims processing, the responsiveness to beneficiary and provider inquiries, and the processes available to beneficiaries and providers to dispute decisions about reimbursements and program coverage. Our report also presents the views of various officials responsible for the Medicare program and provider groups and organizations representing the elderly on the services provided under the Medicare program.

Descriptors :   *MEDICAL SERVICES, *CONTRACT ADMINISTRATION, *FINANCIAL MANAGEMENT, ACCURACY, CONTRACTORS, HUMANS, MANAGEMENT, PROCESSING, REPORTS, TIMELINESS, HEALTH, EDUCATION, LABOR

Subject Categories : Administration and Management
      Medicine and Medical Research

Distribution Statement : APPROVED FOR PUBLIC RELEASE