Accession Number : ADA288651
Title : Review of the Literature Related to Screening Airline Passenger Baggage.
Descriptive Note : Final rept.,
Corporate Author : EMBRY-RIDDLE AERONAUTICAL UNIV DAYTONA BEACH FL
Personal Author(s) : Lofaro, Ronald J. ; Gibb, Gerald D. ; Garland, Daniel J. ; Guide, Patrick C. ; Baker, James S.
PDF Url : ADA288651
Report Date : OCT 1994
Pagination or Media Count : 49
Abstract : The purpose of this research is to identify the underlying abilities and traits required for successful performance as an airline passenger security screener. The primary focus of this effort is to develop a validated selection battery and protocols that can be easily administered across a wide dispersion of organizations in the aviation security industry. Aside from the obvious costs associated with recruiting, selecting, and training replacement employees, there is likely to be a detrimental impact on the effectiveness of airline passenger screening when a substantial percentage of the workforce are novice workers. This research program seeks to identify the causes of employee satisfaction/dissatisfaction and develop appropriate interventions to curb existing retention problems. A final objective of this program is to establish criteria that discriminates levels of effectiveness among screeners. An effective and reliable performance measurement system is required for this effort, and can provide useful criteria for other programs responsible for the establishment and validation of screener training, evaluation of advanced hardware, and implementation of screener performance evaluation systems.
Descriptors : *CIVIL AVIATION, *PERSONNEL SELECTION, *SECURITY PERSONNEL, SKILLS, JOB TRAINING, PERFORMANCE(HUMAN), VIGILANCE, RECRUITING, HUMAN FACTORS ENGINEERING, RELIABILITY, PERSONNEL RETENTION, PSYCHOMETRICS, JOB SATISFACTION, PERCEPTION(PSYCHOLOGY), PASSENGERS, PERFOMANCE TESTS, GRADE STRUCTURE(PERSONNEL MANAGEMENT).
Subject Categories : Commercial and General Aviation
Personnel Management and Labor Relations
Distribution Statement : APPROVED FOR PUBLIC RELEASE