Accession Number : ADA291381

Title :   Tax Systems Modernization: Input Processing Strategy is Risky and Lacks a Sound Analytical Basis.

Corporate Author : GENERAL ACCOUNTING OFFICE WASHINGTON DC INFORMATION MANAGEMENT AND TECHNOLOGY DIV

PDF Url : ADA291381

Report Date : 29 APR 1992

Pagination or Media Count : 11

Abstract : This GAO report discusses the work performed relating to the Internal Revenue Service's (IRS) integrated input processing initiative. This initiative is part of the IRS multiyear, multibillion dollar Tax Systems Modernization program and is intended to allow the agency to drastically reduce the manual processes associated with handling paper income tax returns, tax payments, information returns, and other correspondence. This reduction is to be accomplished, in part, by using imaging and optical character recognition (OCR) to electronically capture and optically read data on paper documents. Any subsequent work with the data would be done entirely electronically. The work addressed four questions: (1) Has the IRS adequately assessed the cost/benefit tradeoffs of receiving and imaging paper returns and documents compared to receiving and processing input in electronic form? (2) If the IRS were to aggressively market various forms of electronic input, thereby reducing the percentage of input requiring imaging, is there a reasonable likelihood that imaging would continue to be cost effective for IRS? (3) Is the IRS current input processing strategy technically feasible and realistic given the state of imaging and character recognition technology today, and are the complexities of implementing this technology feasible on the scale necessary for the IRS? (4) How are the two current tax return imaging projects, the Document Processing System (DPS) and the Service Center Recognition Image Processing System (SCRIPS), complementary and integrated into the IRS overall strategy for processing paper documents? (RWJ)

Descriptors :   *DATA PROCESSING, *OPTICAL CHARACTER RECOGNITION, TEST AND EVALUATION, COMPUTER PROGRAMS, IMAGE PROCESSING, CONGRESS, INTEGRATED SYSTEMS, RISK, HIGH COSTS, COST EFFECTIVENESS, REPORTS, INPUT OUTPUT PROCESSING, IMAGES, MANUAL OPERATION, TRADE OFF ANALYSIS, INCOME, FORMS(PAPER), TAXES, ELECTROOPTICAL PHOTOGRAPHY.

Subject Categories : Information Science
      Computer Programming and Software
      Economics and Cost Analysis
      Cybernetics
      Photography

Distribution Statement : APPROVED FOR PUBLIC RELEASE