Accession Number : ADA292936

Title :   A Study of Non-Urgent Utilization of the Emergency Room and its Relationship to Access to Care at Kimbrough Army Community Hospital, Fort George G. Meade, Maryland.

Descriptive Note : Final rept. Jul 93-Jul 94,

Corporate Author : ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TX HEALTH CARE ADMINISTRATI ON

Personal Author(s) : Ziegler, Derick B.

PDF Url : ADA292936

Report Date : MAY 1994

Pagination or Media Count : 122

Abstract : This study determined the prevalence of non-urgent utilization of the ER at Kimbrough Army Community Hospital (KACH) and identified why non-urgent patients choose to utilize the ER. On the basis of the findings a primary care system was recommended to decrease non-urgent utilization of the ER at KACH and improve access to care. Components of the system include: use of a fast track triage system; use of a telephone triage system; extending clinic outpatient hours of operation to evening and Saturday; and providing education in the form of self-care medical manuals.

Descriptors :   *EMERGENCIES, *OUTPATIENT CLINICS, *EMERGENCY RATIONS, ARMY FACILITIES, ACCESS, PATIENTS, SPACE(ROOM), MEDICAL SERVICES, HOSPITALS, HEALTH CARE FACILITIES, MEDICAL SUPPLIES.

Subject Categories : Food, Food Service and Nutrition
      Medicine and Medical Research

Distribution Statement : APPROVED FOR PUBLIC RELEASE