Accession Number : ADA293674
Title : The Effects of Warranty Legislation on Procurement.
Descriptive Note : Master's thesis,
Corporate Author : NAVAL POSTGRADUATE SCHOOL MONTEREY CA
Personal Author(s) : Reiff, Sharon K.
PDF Url : ADA293674
Report Date : DEC 1994
Pagination or Media Count : 135
Abstract : This research reviews the effects of warranty legislation on procurement in the Department of Defense. The intent of the study is to analyze the warranty legislation and policies. Interviews were developed to assess the warranty program. Program Managers and contracting officials in the military and commercial sector were the respondents to the interviews. The conclusions based on this research are that warranty legislation has been successful and is an effective method of centralized quality control. The research also uncovered problems with interpretation of the legislation and internal management controls. Recommendations made to the Directorate of Defense Procurement include: (1) possible procurement policy modification, (2) continuous screening of benefits derived by using warranty cost-benefit analysis, (3) expanding cost-benefit analysis to all major Department of Defense activities, and (4) have existing warranties audited and tracked for future benefit.
Descriptors : *GUARANTEES, *MILITARY PROCUREMENT, DEPARTMENT OF DEFENSE, POLICIES, COMMERCE, COST ANALYSIS, MODIFICATION, THESES, QUALITY CONTROL, CENTRALIZED, BENEFITS, LEGISLATION, INTERVIEWING.
Subject Categories : Administration and Management
Government and Political Science
Logistics, Military Facilities and Supplies
Distribution Statement : APPROVED FOR PUBLIC RELEASE