Accession Number : ADA297973

Title :   Quality Comptrollership: Let's Stop Crawling and Walk the Talk!

Descriptive Note : Idea paper,

Corporate Author : AIR UNIV MAXWELL AFB AL

Personal Author(s) : Pickler, Kenneth D.

PDF Url : ADA297973

Report Date : 1995

Pagination or Media Count : 12

Abstract : The Quality Air Force program began years ago. However, my experiences as both Director of Financial Management and Comptroller and Director of Quality Programs at the Ballistic Missile Organization led me to firmly believe we have only begun to make "quality" a way of life. Four areas for improvement stand out to me: (1) Documenting critical processes; (2) Using metrics better; (3) Sharing lessons learned; and (4) Empowering our people. While this is not a complete list of improvement areas for the FM community, these items offer large potential benefits relative to the investment required to address them. As we continue to adjust to a smaller force structure, we must work much smarter to keep up with mission demands. It's time to stop "crawling" along on our quality journey and get up and walk! (KAR) p. 3

Descriptors :   *QUALITY ASSURANCE, *COMPTROLLERS, GUIDED MISSILES, LESSONS LEARNED, ORGANIZATIONS, OPERATIONAL EFFECTIVENESS, BENEFITS, AIR FORCE OPERATIONS.

Subject Categories : Economics and Cost Analysis

Distribution Statement : APPROVED FOR PUBLIC RELEASE