Accession Number : ADA298029

Title :   Process Improvement - Intra/Interservice Support Agreements.

Descriptive Note : Idea paper,

Corporate Author : AIR UNIV MAXWELL AFB AL

Personal Author(s) : Warnement, Cindy L.

PDF Url : ADA298029

Report Date : 1995

Pagination or Media Count : 14

Abstract : Eighth United States Army (EUSA) receives over $33 million annually for administrative and logistical support provided to approximately 130 customers. Intra/Interservice Support Agreements (ISAs) document support services. Suppliers and receivers do not participate in the negotiation process. Lack of interaction adversely impacts both the supplier and receiver. They are not aware of specific receiver requirements, supplier capabilities and are not afforded the opportunity to discuss associated costs. Supplier and receiver involvement would ensure a better end product with more accurate costs. Also, analysts use varying cost methodologies when developing the ISAs. These methodologies are not consistently applied. Proper staffing at EUSA would improve consistency and accuracy of costs. They should validate cost and manpower requirements. EUSA should review legal issues such as hazardous waste disposal and fire protection to alleviate legal ramifications. Lastly, EUSA should develop regulatory guidance and training to bridge the gap between the budgeting and ISA processes to ensure program success.

Descriptors :   *ARMY OPERATIONS, *FINANCE, REQUIREMENTS, LOGISTICS SUPPORT, MANAGEMENT, ARMY TRAINING, ACCURACY, COSTS, MANPOWER, RECEIVERS, FIRE PROTECTION, WASTE DISPOSAL, NEGOTIATIONS, HAZARDOUS MATERIALS.

Subject Categories : Administration and Management
      Logistics, Military Facilities and Supplies

Distribution Statement : APPROVED FOR PUBLIC RELEASE