Accession Number : ADA302385

Title :   Structuring and Training High-Reliability Teams.

Descriptive Note : Technical rept.,

Corporate Author : ALPHATECH INC BURLINGTON MA

Personal Author(s) : Entin, Eileen B. ; Entir, Elliot E. ; MacMilla, Jean ; Serfaty, Daniel

PDF Url : ADA302385

Report Date : 23 NOV 1993

Pagination or Media Count : 107

Abstract : This report describes activities during the first year of a research project sponsored by the U.S. Army Research Institute (Aviation Research and Development Activity) on the role of team coordination in reliable team performance. First year activities included a review of the team-measurement literature, the development of a measurement approach based on a theoretical framework for team coordination, the development of a data-collection instrument for rigorous quantitative measurement of team communication and coordination patterns, and testing of the approach and the instrument based on observation of videotapes of helicopter flight-crews during simulated operations. The measures developed were found to have high inter-rater reliability as well as reasonable validity in measuring teamwork processes. Results are consistent with the hypothesis that higher-performance teams adapt to increases in workload by relying more heavily on implicit coordination-anticipating each other's needs without explicit requests or commands-as measured by the ratio of transfers to requests in the team's communications.

Descriptors :   *TRAINING, *TEAMS(PERSONNEL), SIMULATION, MEASUREMENT, RATIOS, ARMY RESEARCH, PERFORMANCE(HUMAN), PERFORMANCE(ENGINEERING), AERONAUTICS, RELIABILITY, HELICOPTERS, COMMUNICATION AND RADIO SYSTEMS, HYPOTHESES, WORKLOAD, COOPERATION, HIGH RELIABILITY, VIDEO TAPES.

Subject Categories : Humanities and History

Distribution Statement : APPROVED FOR PUBLIC RELEASE