Accession Number : ADA304389

Title :   Content Analysis of Communication in a Hierarchical Navy Team,

Corporate Author : NAVAL RESEARCH LAB WASHINGTON DC

Personal Author(s) : Achille, Lisa B. ; Schulze, Kay G.

PDF Url : ADA304389

Report Date : 13 FEB 1996

Pagination or Media Count : 25

Abstract : Communications are a crucial aspect of military decision making. Team members in the AEGIS Combat Information Center (CIC) share information through verbal communication, computerized combat systems, and computerized displays. The authors recorded the internal CIC communications during AEGIS team training exercises and developed a classification scheme to categorize team communication. Speech turns were identified, classified, and analyzed. Individual classifications were grouped into categories to describe functional activities, including CIC activity, situational awareness, planning, acknowledgments, overload, and team coordination. With training, decision makers in large military teams take a different approach to planning and to the use of command than do their counterparts in aircrews. A team member's position in the hierarchical structure influences his level of participation in each of the functional activities. The results suggest areas for further research to reduce communication network load and improve th efficiency of future command and control interface designs.

Descriptors :   *INFORMATION EXCHANGE, *NAVAL PERSONNEL, *TEAMS(PERSONNEL), *COMMAND AND CONTROL SYSTEMS, *COMMUNICATIONS NETWORKS, *SPEECH ANALYSIS, *MAN COMPUTER INTERFACE, *HIERARCHIES, *COMBAT INFORMATION CENTERS, *HUMAN RELATIONS, *VERBAL BEHAVIOR, *PARTICIPATIVE MANAGEMENT, FREQUENCY, DECISION MAKING, COMMUNICATIONS TRAFFIC, EFFICIENCY, RESPONSE, CLASSIFICATION, PATTERNS, COMPUTER APPLICATIONS, COMMUNICATION AND RADIO SYSTEMS, NAVAL PLANNING, OVERLOAD, NAVAL TRAINING, AWARENESS.

Subject Categories : Psychology
      Voice Communications
      Command, Control and Communications Systems

Distribution Statement : APPROVED FOR PUBLIC RELEASE