Accession Number : ADA305649

Title :   Process Value Estimation at Pacific Bell.

Descriptive Note : Master's thesis,

Corporate Author : NAVAL POSTGRADUATE SCHOOL MONTEREY CA

Personal Author(s) : Pickering, John D.

PDF Url : ADA305649

Report Date : DEC 1995

Pagination or Media Count : 74

Abstract : The purpose of this thesis is to demonstrate the implementation of the Process Value Estimation methodology now being pioneered at Pacific Bell. The principles of Process Value Estimation are applied to the Network Surveillance Division of Pacific Bell in a field study. There are two main component processes of Network Surveillance. Classification is an automated process, and Decision Making is a manual process. The thesis uses Process Value Estimation to describe the processes in terms of work accomplished. This description permits the comparison of the value of the two processes. This is the first major field study using the Process Value Estimation method.

Descriptors :   *NETWORK ANALYSIS(MANAGEMENT), *PUBLIC UTILITIES, *TELEPHONE SYSTEMS, *VALUE ENGINEERING, METHODOLOGY, AUTOMATION, DECISION MAKING, NETWORKS, COMPARISON, FIELD TESTS, THESES, ESTIMATES, CLASSIFICATION, DATA ACQUISITION, SURVEILLANCE.

Subject Categories : Administration and Management
      Economics and Cost Analysis
      Non-radio Communications
      Electric Power Production and Distribution

Distribution Statement : APPROVED FOR PUBLIC RELEASE