Accession Number : ADA306924

Title :   Examples of White Collar Measurement Using a Typology of Organizational Effectiveness.

Descriptive Note : Final rept. 1 Oct 92-30 Sep 93,

Corporate Author : NAVY PERSONNEL RESEARCH AND DEVELOPMENT CENTER SAN DIEGO CA

Personal Author(s) : Nebeker, Delbert M. ; Tatum, B. C. ; Wolosin, Donna G.

PDF Url : ADA306924

Report Date : MAR 1996

Pagination or Media Count : 35

Abstract : Organizations interested in increasing their effectiveness need to establish valid and reliable performance measurement systems. This is especially true for those organizations that would like to implement a productivity Gain Sharing (PGS) system, because the success of PGS rests on the quality of the measurement system. This report describes the four major components of organizational effectiveness (Productivity, Financial Performance, Stakeholder Relations, and Resource Development) and demonstrates how effective performance indicators can be developed to establish a valid and reliable measurement system. Emphasis is placed on total organizational improvement and measures from all four components are shown to be desired for effective PGS systems.

Descriptors :   *PERFORMANCE(HUMAN), *INPUT OUTPUT PROCESSING, *PRODUCTIVITY, *ORGANIZATION THEORY, *EMPLOYEE RELATIONS, *WORK MEASUREMENT, UNITED STATES GOVERNMENT, MARKETING, JOB TRAINING, VALIDATION, RECRUITING, EFFICIENCY, RELIABILITY, STANDARDIZATION, PUBLIC RELATIONS, RESOURCE MANAGEMENT, PERSONNEL SELECTION, INDICATORS, PERSONNEL DEVELOPMENT, FINANCE, INDUSTRIAL RELATIONS, WORK ELEMENTS, GOVERNMENT EMPLOYEES.

Subject Categories : Administration and Management
      Sociology and Law
      Personnel Management and Labor Relations

Distribution Statement : APPROVED FOR PUBLIC RELEASE