Accession Number : ADA307913

Title :   Dupe Checklist System: Instructor's Guide for Security Supervisor Initial Training.

Descriptive Note : Final rept.,

Corporate Author : FEDERAL AVIATION ADMINISTRATION TECHNICAL CENTER ATLANTIC CITY NJ

Personal Author(s) : Fobes, J. L.

PDF Url : ADA307913

Report Date : FEB 1996

Pagination or Media Count : 80

Abstract : The Resolution Procedures Training Program is an integral element of the Dupe Checklist System. The training program currently includes the following documents: (a) Resolution Procedures Manual (RPM); (b) Instructor's Guide for Security Supervisor Initial Training; (c) Instructor's Guide for Security Supervisor Recurrent Training Guide; (d) Train The Trainer (TTT) Self-Study Resource Material; and (e) Video presentation: Passenger Interview. The documents (except the TTT Self-Study Resource Material) have been designed for classroom training of air carrier Security Supervisors and Passenger Service Agents (PSA). The documents may also be used for training of other air carrier employees, such as skycaps and special services personnel, who provide direct ground services to passengers. Additionally, in accordance with the air carrier's FAA-approved Security Supervisor training program, selected portions of the training material may be provided to trainees (Security Supervisor class participants) for home study. The purpose of the Initial Training Program is to introduce the Security Supervisor to the Dupe Checklist System and its associated resolution procedures. The initial training is designed to provide the Security Supervisor with the background, knowledge and resource material required to perform interviews with passengers who provide Failed Checklist Answers (FCA) and who have not cleared through the initial questioning performed by the Passenger Service Agent (PSA). Portions of this training program will be used for the training of PSAs and, at air carrier discretion, of other personnel.

Descriptors :   *JOB TRAINING, *COMMERCIAL AVIATION, *SUPERVISORS, *INSTRUCTORS, *SECURITY PERSONNEL, *INSTRUCTION MANUALS, GROUND LEVEL, SCHOOLS, INSTRUCTIONAL MATERIALS, RESOLUTION, TRAINEES, AVIATION SAFETY, AIR TRANSPORTATION, PASSENGERS, INTERVIEWING.

Subject Categories : Commercial and General Aviation
      Personnel Management and Labor Relations

Distribution Statement : APPROVED FOR PUBLIC RELEASE