Accession Number : ADA307992

Title :   Proceedings of the Quality Air Force Symposium on Shaping the Future Held at Montgomery, Alabama on 11-14 October 1994.

Corporate Author : AIR FORCE QUALITY INST MAXWELL AFB AL

PDF Url : ADA307992

Report Date : 14 OCT 1994

Pagination or Media Count : 783

Abstract : The 1994 QAF Symposium Proceedings contain 68 papers written by Air Force personnel on various aspects of quality and abstracts from 18 team presentations. Paper topics include: Communication in Quality, Customer Service University, Improving the Process improvement Process, Organizational Culture's Impact on Quality Air Force, Planning and Management in Tomorrow's Organizations, QAF and Deming's Fourteen Points, Advanced Teamwork for the Learning Organization, Common Barriers to Implementing Total Quality Management, Empowerment - Service versus Line Organization, Foundational Qualities of Effective Leadership, Groupware Technology, Recognizing Teams - Your Next Priority, Self-Managing Teams, Supporting High Performance Teams. Team Building Technology for the 21st Century, The Critical One Syndrome, Do Quality Concepts and Principles Apply in Combat, Developing and Conducting Customer Surveys, Fighting for Feedback in ACC, Metric Development, and many other topics.

Descriptors :   *SYMPOSIA, *AIR FORCE PERSONNEL, *TOTAL QUALITY MANAGEMENT, *AIR FORCE PLANNING, MANAGEMENT PLANNING AND CONTROL, LEADERSHIP, TEAMS(PERSONNEL), ABSTRACTS, SURVEYS, FEEDBACK, METRIC SYSTEM.

Subject Categories : Administration and Management
      Personnel Management and Labor Relations
      Military Forces and Organizations

Distribution Statement : APPROVED FOR PUBLIC RELEASE