Accession Number : ADA309027

Title :   Total Quality Management as a Potential Solution to Challenges within the California Army National Guard.

Descriptive Note : Research rept.,

Corporate Author : ARMY WAR COLL CARLISLE BARRACKS PA

Personal Author(s) : Jones, Keith D.

PDF Url : ADA309027

Report Date : MAR 1996

Pagination or Media Count : 21

Abstract : Impacts from the downsizing of the Army National Guard's full time workforce have presented a difficult and challenging set of problems to the leadership and managers of the California Army National Guard. Although unique in many ways, there exists many parallels to the problems experienced by other public sector agencies and organizations. This study attempts to capitalize on the organizational successes of other public agencies. Additionally, it recommends the reintroduction of Total Quality Management as a potential solution to receding organizational effectiveness, and to the recent shifting of organizational expertise to the more junior members of the workforce caused by a surge of losses at the middle management level.

Descriptors :   *NATIONAL GUARD, *CALIFORNIA, *TOTAL QUALITY MANAGEMENT, LEADERSHIP, OPERATIONAL EFFECTIVENESS, PROBLEM SOLVING, SOLUTIONS(GENERAL), DEFICIENCIES, LOSSES, ARMY, FINANCE, MILITARY DOWNSIZING.

Subject Categories : Administration and Management
      Military Forces and Organizations

Distribution Statement : APPROVED FOR PUBLIC RELEASE