Accession Number : ADA311745

Title :   An Experimental Investigation of the Interaction Between Feedback and Goals on Staff Resource Allocation.

Descriptive Note : Master's thesis,

Corporate Author : NAVAL POSTGRADUATE SCHOOL MONTEREY CA

Personal Author(s) : Roylance, Timothy M.

PDF Url : ADA311745

Report Date : JUN 1996

Pagination or Media Count : 146

Abstract : The Department of Defense Information Technology budget stands at nine billion dollars and is under severe scrutiny while the backlog of required software continues to grow. It is thereby necessary to improve the efficiency of managing the software process. This thesis uses the Systems Dynamic Model of Software Project Management to investigate the effects of stated goals and project feedback on project manager behavior. Specifically, the experiment focuses on how software project managers allocate resources in both factual and erroneous feedback environments. The effect of goals and feedback on manager performance are measured in terms of staffing level decisions, percent of staff allocated to quality assurance activities, estimated schedule; estimated programmer productivity, and estimated cost. The results show that manager performance is highly sensitive to stated goals.

Descriptors :   *SOFTWARE ENGINEERING, *MANAGEMENT PERSONNEL, DATA BASES, COMPUTER PROGRAM DOCUMENTATION, COMPUTERIZED SIMULATION, DEPARTMENT OF DEFENSE, MANAGEMENT INFORMATION SYSTEMS, MANAGEMENT PLANNING AND CONTROL, DECISION MAKING, DATA MANAGEMENT, MANPOWER UTILIZATION, PERFORMANCE(HUMAN), MULTIVARIATE ANALYSIS, TEAMS(PERSONNEL), COST ESTIMATES, THESES, SCHEDULING, ERROR ANALYSIS, FEEDBACK, LIFE CYCLE COSTS, SYSTEMS ANALYSIS, RESOURCE MANAGEMENT, PRODUCTIVITY, QUALITY ASSURANCE, MILITARY BUDGETS.

Subject Categories : Personnel Management and Labor Relations
      Computer Programming and Software
      Administration and Management

Distribution Statement : APPROVED FOR PUBLIC RELEASE