Accession Number : ADA313992

Title :   A Study of the Integrated Financial Control System (IFICS).

Descriptive Note : Final rept. Jul 94-Jul 95,

Corporate Author : ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TX HEALTH CARE ADMINISTRATI ON

Personal Author(s) : Bullard, Glenn M.

PDF Url : ADA313992

Report Date : AUG 1995

Pagination or Media Count : 120

Abstract : This graduate project examined predictors of user satisfaction of the Integrated Financial Control System (IFICS) developed at William Beaumont Army Medical Center (WBAMC) and also collected baseline productivity data with which to compare WBAMC's former manual, hardcopy procurement process against the automated IFICS system which replaced it. Furthermore, similar data was collected at Landstuhl Regional Medical Center (LRMC), a U.S. Army medical center located in Germany, which still uses a manual procurement system but plans to implement IFICS. The data was collected via a new survey instrument designed and validated for this study. Based on previous research and theory, a causal model of IFICS overall user satisfaction was developed and tested. Path analysis was used to estimate the fit of the model to the data. The findings of the study indicated that WBAMC employees preferred IFICS over the manual system. The predictor variables which explained the most variation in overall user satisfaction were, in descending order of importance, user perceptions of IFICS quality, followed by the construct variable usability. Surprisingly, age and education level were not predictors of overall user satisfaction. T-test analysis indicated that WBAMC and LRMC had similar populations. Further analysis indicated that non-IFICS users require significantly more time than IFICS users to accomplish procurement forms generation and processing tasks. The findings of this study support management's decision to implement IFICS at LRMC; ultimately, IFICS will save the organization substantial budget dollars and untold man-hours of work. This study contributes to the scientific body of knowledge by adding to the stream of research on identification of constructs which can predict the direction and magnitude of information technology user satisfaction levels.

Descriptors :   *INTEGRATED SYSTEMS, *CONTROL SYSTEMS, *FINANCIAL MANAGEMENT, *SYSTEMS ANALYSIS, DECISION MAKING, EDUCATION, PREDICTIONS, MODELS, ARMY FACILITIES, PATHS, POPULATION, VARIABLES, BASE LINES, SURVEYS, DEFICIENCIES, PROCUREMENT, GERMANY, USER NEEDS, INSTRUMENTATION, REPLACEMENT, PRODUCTIVITY, MEDICAL SERVICES, PERCEPTION, FINANCE, HARD COPY, CORRECTIONS.

Subject Categories : Economics and Cost Analysis

Distribution Statement : APPROVED FOR PUBLIC RELEASE