Accession Number : ADA317150

Title :   Diversity, Organizational Factors, Group Effectiveness, and Total Quality: An Analysis of Relationships in the MEOCS-EEO Test Version 3.1.

Descriptive Note : Final rept. May-Jul 96,

Corporate Author : DEFENSE EQUAL OPPORTUNITY MANAGEMENT INST PATRICK AFB FL

Personal Author(s) : Knouse, Stephen B.

PDF Url : ADA317150

Report Date : SEP 1996

Pagination or Media Count : 22

Abstract : This study examined the relationships among group member diversity, organization, group, and total quality (TQ) factors in the Military Equal Opportunity Climate Survey - Equal Employment Opportunity (MEOCS-EEO) Test Version 3.1 database (n =11,968). Results showed TQ correlated most strongly with work group effectiveness, leader cohesion, job satisfaction, group cohesion, organizational trust, and overall equal opportunity climate, respectively. Diversity, as measured by the reported percentages of women, minorities, disabled, and persons over age 40 in the work group, showed small but significant effects on TQ. A model of the relationships of diversity, group and organizational factors, and TQ is presented, followed by recommendations for diversity and TQ research and practice in the military.

Descriptors :   *ATTITUDES(PSYCHOLOGY), *EQUAL EMPLOYMENT OPPORTUNITY, DATA BASES, MEASUREMENT, MILITARY PERSONNEL, ORGANIZATIONS, LEADERSHIP, MINORITIES, OPERATIONAL EFFECTIVENESS, SURVEYS, CLIMATE, ETHNIC GROUPS, WORK, WOMEN, JOB SATISFACTION, LEADERSHIP TRAINING, COHESION, HANDICAPPED PERSONS.

Subject Categories : Personnel Management and Labor Relations
      Administration and Management

Distribution Statement : APPROVED FOR PUBLIC RELEASE