Accession Number : ADA319358

Title :   FRAME/WORK: Human Issues in Information Technology Implementation.

Descriptive Note : Final rept. Oct 93-Jul 95,

Corporate Author : WIZDOM SYSTEMS INC NAPERVILLE IL

Personal Author(s) : Batteau, Allen W.

PDF Url : ADA319358

Report Date : JAN 1996

Pagination or Media Count : 113

Abstract : This report presents the results of 'FRAME/WORK, Human Issues in Information Technology'. The FRAME/WORK research investigated the cultural and contextual issues involved in the implementation of information technologies that create new forms of connectivity: e-mail, CAD, Electronic Data Interchange, workflow tools, shared databases, document imaging, and video teleconferencing. Based on this investigation, a readiness assessment tool was developed to assist SPO commanders and MIS support personnel in the implementation of these technologies in their organizations. The study used anthropological methods to assess work group and SPO culture and contextual variables, and develop an ecological model of the implementation of new technology as a form of adaptation. The findings of the study concern specific issues, such as organizational turbulence and fragmentation, security issues, and organizational structure that facilitate or inhibit the implementation of new information technology.

Descriptors :   *INFORMATION EXCHANGE, *TECHNOLOGY TRANSFER, *ATTITUDES(PSYCHOLOGY), *HUMANS, *SOCIAL PSYCHOLOGY, DATA BASES, METHODOLOGY, ORGANIZATIONS, COMPUTER AIDED DESIGN, MODELS, OPERATIONAL READINESS, SHARING, PERSONNEL, TELECOMMUNICATIONS, RECEPTION, VIDEO SIGNALS, CULTURE, CONFERENCING(COMMUNICATIONS), ELECTRONIC MAIL.

Subject Categories : Information Science
      Psychology

Distribution Statement : APPROVED FOR PUBLIC RELEASE