Accession Number : ADA321028

Title :   Het effect van gemeenschappelijke kennis op teambesluitvorming in een Command and Control taak (The Effect of Shared Knowledge on Team Decision Making in a Command and Control Task).

Descriptive Note : Interim rept.,

Corporate Author : HUMAN FACTORS RESEARCH INST TNO SOESTERBERG (NETHERLANDS)

Personal Author(s) : Schraagen, J. M. ; Koster, E. R.

PDF Url : ADA321028

Report Date : 17 OCT 1996

Pagination or Media Count : 42

Abstract : The effect of shared knowledge on team decision making in Command and Control tasks was investigated in the present research. In a simulated C2-task 22 teams of 2 subjects each played 16 scenarios. The scenarios varied in the disturbance of communication between team members and in whether these were routine or non-routine, that is whether knowledge acquired during training could be applied or not. In half of the teams both team members possessed knowledge for detecting threat patterns, in the other half of the teams only one team member possessed that knowledge and he or she had to explicitly instruct the other team member to detect threats. The results showed that teams in which knowledge was shared between team members performed better than teams in which knowledge was not shared. This 'shared knowledge effect' was strongest in those situations in which communication was disturbed. The effect was absent in non-routine scenarios. There was, however, a positive effect of shared knowledge on the quick dissemination of threat reports in routine scenarios. We conclude that sharing specialist knowledge, such as required for threat assessment, can have positive effects on team decision making, particularly in situations in which the communication between team members is degraded.

Descriptors :   *DECISION MAKING, *INFORMATION EXCHANGE, *TEAMS(PERSONNEL), *COMMAND AND CONTROL SYSTEMS, *SPECIALISTS, SCENARIOS, THREATS, NETHERLANDS, DISTRIBUTION, REPORTS, SHARING, THREAT EVALUATION, PATTERNS, COMMUNICATION AND RADIO SYSTEMS, TRANSLATIONS, DUTCH LANGUAGE.

Subject Categories : Personnel Management and Labor Relations
      Command, Control and Communications Systems

Distribution Statement : APPROVED FOR PUBLIC RELEASE