Accession Number : ADA321050

Title :   De Invloed van Training in Elkaars Taken op de Besluitborming in Teams (The Impact of Cross-Training on Team Decision Making).

Descriptive Note : Interim rept.,

Corporate Author : HUMAN FACTORS RESEARCH INST TNO SOESTERBERG (NETHERLANDS)

Personal Author(s) : Schraagen, J. M. ; Rasker, P. C.

PDF Url : ADA321050

Report Date : 02 SEP 1996

Pagination or Media Count : 60

Abstract : In planning and decision making tasks in which a lot of information has to be exchanged among team members under time pressure, it is of importance that team members are aware of each other's tasks and information needs and processing, because in that case team members can provide each other with the right information in time and without being explicitly asked for it. When well-coordinated teams anticipate on each other's information needs, this is taken as evidence that members of the team have developed a 'shared mental model'. In this report an experiment is described that has used a paradigm for team decision making with which shared mental models can be manipulated experimentally and their effects can be measured objectively. The task is carried out by two team members who are dependent on each other's information. By means of cross-training in each other's tasks, a shared mental model has been established by team members in the experimental group. The control group only received information about the team member's task on paper and was not cross-trained. The results showed that cross-training contributes to efficient communication by volunteering information without the other team member having to explicitly request it.

Descriptors :   *COMMAND CONTROL COMMUNICATIONS, *DECISION MAKING, *TEAMS(PERSONNEL), *MILITARY TRAINING, INFORMATION EXCHANGE, NETHERLANDS, EFFICIENCY, MILITARY PLANNING, MENTAL ABILITY, DUTCH LANGUAGE, INFORMATION PROCESSING, FOREIGN LANGUAGES.

Subject Categories : Administration and Management
      Military Forces and Organizations
      Command, Control and Communications Systems

Distribution Statement : APPROVED FOR PUBLIC RELEASE