Accession Number : ADA322440

Title :   Access America: Reengineering Through Information Technology.

Corporate Author : VICE PRESIDENT'S NATIONAL PERFORMANCE REVIEW WASHINGTON DC

Personal Author(s) : Gore, Al

PDF Url : ADA322440

Report Date : 03 FEB 1997

Pagination or Media Count : 113

Abstract : When the President asked me in 1993 to lead the reinvention of government, the first thing I did was start talking with front-line federal employees about what was broken and how to fix it. In agency offices and at the National Performance Review (NPR), inspired teams worked day and night through the summer of 1993 generating ideas. They got a lot of help from the best in business, as well as state and local reinventors. When the work was finished, we had 1,200 actions that I recommended to the President. He reviewed them, gave them his endorsement, and made a personal commitment. He said, "Wherever this report says, the President should,' this President will." Among the 1,200 recommended actions was a set of imaginative proposals to make government work better and cost less by reengineering through information technology. The idea of reengineering through technology is critical. We didn't want to automate the old, worn processes of government. Information technology (IT) was and is the great enabler for reinvention. It allows us to rethink, in fundamental ways, how people work and how we serve customers.

Descriptors :   *PUBLIC RELATIONS, *FEDERAL LAW, *ELECTRONIC INTELLIGENCE, SECURITY, COSTS, WEAR, NIGHT, EMPLOYEE RELATIONS, FEDERAL BUDGETS, ELECTRONIC COMMUTATORS, GOVERNMENT EMPLOYEES.

Subject Categories : Administration and Management
      Information Science
      Sociology and Law

Distribution Statement : APPROVED FOR PUBLIC RELEASE