Accession Number : ADA324320

Title :   An Analysis of the Impact of Reengineering on Cost, Quality, and Access at Keller Army Community Hospital.

Descriptive Note : Final rept. Jul 95-Mar 96,

Corporate Author : ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TX HEALTH CARE ADMINISTRATI ON

Personal Author(s) : Heimall, Michael S.

PDF Url : ADA324320

Report Date : MAR 1996

Pagination or Media Count : 52

Abstract : Keller Army Community Hospital, like its civilian counterparts, is under extreme pressure to operate more efficiently. Tricare, the Department of Defense's managed care program, radically changes the environment in which Keller operates. To respond to this changing environment Keller embarked on a reengineering initiative in early 1993. Full implementation occurred in the fall of 1994. This study analyzes the impact the reengineering initiative had on cost, quality, and access by comparing selected performance indicators from 1993 through 1995.

Descriptors :   *IMPACT, *HEALTH CARE FACILITIES, *MANAGEMENT ENGINEERING, DEPARTMENT OF DEFENSE, MANAGEMENT PLANNING AND CONTROL, ARMY FACILITIES, THESES, COSTS, QUALITY, ACCESS, HOSPITALS.

Subject Categories : Administration and Management
      Medical Facilities, Equipment and Supplies

Distribution Statement : APPROVED FOR PUBLIC RELEASE