Accession Number : ADA328420

Title :   Quality Air Force in an Emergency. Leadership Principles and Concepts for Emergency Response Forces,

Corporate Author : AIR WAR COLL MAXWELL AFB AL

Personal Author(s) : Byrd, David F., Jr

PDF Url : ADA328420

Report Date : AUG 1996

Pagination or Media Count : 32

Abstract : The Air Force has challenged leaders to integrate and use quality principles as a way to improve operations throughout the service. In this study Lt Col David F. Bird, USAF, reminds us that these quality principles apply to emergency response forces both before and during a crisis. He proposes that senior leaders view quality concepts and principles as a way of creating an environment to spark the highest performance by their subordinates and not as giving up authority or control. At wing level, the disaster control group forms in response to a crisis incident ranging from an aircraft accident to natural disasters. Quality concepts and tools apply to this emergency response organization's plans, priorities, and the way it interacts with the many different agencies involved in a major complex crisis. Therefore, Bird expounds, senior leaders or potential on-scene commanders should see quality as a strategic, integrated system with a leadership style that involves everyone in the organization in controlling and continuously improving ways to stabilize the incident. Colonel Bird believes that quality concepts such as organizational vision, strategic planning, management by fact, customer focus, and continuous improvement can turn an emergency response force into a world-class organization. The USAF has recognized the benefits of quality management principles and has incorporated them into restructuring the service.

Descriptors :   *EMERGENCIES, *LEADERSHIP, *AIR FORCE OPERATIONS, INTEGRATED SYSTEMS, DISASTERS, CRISIS MANAGEMENT, STRATEGIC ANALYSIS, QUALITY, RESPONSE, RESOURCE MANAGEMENT.

Subject Categories : Military Operations, Strategy and Tactics
      Psychology

Distribution Statement : APPROVED FOR PUBLIC RELEASE