Accession Number : ADA328832

Title :   Alternative Frameworks for Improving Government Organizational Performance: A Comparative Analysis

Descriptive Note : Master's thesis

Corporate Author : NAVAL POSTGRADUATE SCHOOL MONTEREY CA

Personal Author(s) : Simon, Cary A.

PDF Url : ADA328832

Report Date : MAR 1997

Pagination or Media Count : 180

Abstract : Complex government bureaus and their managers struggling to adapt to major changes find they are faced with alternative frameworks to improve organizational performance. Six major frameworks emerging in the U.S. since 1980, applicable to the public sector, and designed to enhance organizational change toward improved performance are reviewed and analyzed: Total Quality; 'Excellence;' Reinvention, including the National Performance Review; the Government Performance and Results Act of 1993; the Baldrige Award; and Reengineering. The purpose of the thesis is to provide guidelines to assist public managers in organizational change toward improved performance by analyzing the frameworks based on four criteria: workable in a political, pluralistic environment; realistic given constraints; comprehensive from a systems perspective; and capable of providing explicit measures of organizational performance.

Descriptors :   *MANAGEMENT ENGINEERING, *ORGANIZATION THEORY, ORGANIZATIONS, PERFORMANCE(HUMAN), MANAGEMENT PERSONNEL.

Subject Categories : Administration and Management

Distribution Statement : APPROVED FOR PUBLIC RELEASE