Accession Number : ADA328961

Title :   Why Johnny Won't Cooperate: An Examination of Behavior and Motivation Theory to Understand Resistance to Change in the Workplace,

Corporate Author : AIR WAR COLL MAXWELL AFB AL

Personal Author(s) : Van Sickle, Kenneth P.

PDF Url : ADA328961

Report Date : 14 APR 1995

Pagination or Media Count : 69

Abstract : Continuous improvement means continuous change, and with change comes resistance. This paper examines the growth of change in the workplace and the resistance which accompanies change. This paper proposes resistance can be characterized and understood by studying motivation, behavior, and resistance theory. Additionally, one can predict and prevent the occurrence of resistance in organizations undergoing change. This thesis is advanced by synthesizing the motivation theories of Maslow, McGregor, and Merzberg to develop a model which describes behavior as a function of human need and points to the existence of two distinct types of people differentiated by their motivating needs. These needs scope their behavior and help characterize the potential for resistance. This research is augmented by additional study which provides insight regarding those conditions which produce resistance in organizations.

Descriptors :   *RESISTANCE, *MOTIVATION, HUMAN RESOURCES, PERSONNEL MANAGEMENT, RESPONSE, WORK, PERCEPTION(PSYCHOLOGY), ROLES(BEHAVIOR).

Subject Categories : Psychology
      Personnel Management and Labor Relations

Distribution Statement : APPROVED FOR PUBLIC RELEASE