Accession Number : ADA331826

Title :   State Department: Using Best Practices to Relocate Employees Could Reduce Costs and Improve Service.

Corporate Author : GENERAL ACCOUNTING OFFICE WASHINGTON DC NATIONAL SECURITY AND INTERNATIONAL AFFAIRS DIV

PDF Url : ADA331826

Report Date : OCT 1997

Pagination or Media Count : 41

Abstract : In the past few years, the Department of State has begun to examine the applicability of "best practices" used in both the public and private sector to key agency processes. Because the Department, like many private sector and other government organizations, expends considerable resources each year to relocate employees internationally, we examined its process for transferring employees and their household effects to identify best practices that State should consider adopting to reduce costs and improve services. This report discusses (1) State's process for transferring employees and their household effects overseas and (2) opportunities for State to apply the best practices that private sector and other government organizations use to complete overseas transfers. We plan to report separately on the processes for providing housing and residential furniture to employees posted overseas. The analysis in this report should be useful to the working groups charged with planning for the reorganization of State, the U.S. Agency for International Development (USMD), the United States Information Agency (USIA), and the Arms Control and Disarmament Agency (ACDA) to the extent that State is to assume responsibility for the international transfer and transportation activities of those agencies.

Descriptors :   *COSTS, *RELOCATION, *CIVILIAN PERSONNEL, *OVERSEAS, TRANSPORTATION, UNITED STATES, ORGANIZATIONS, INTERNATIONAL, TRANSFER, RESIDENTIAL SECTION, FURNITURE.

Subject Categories : Economics and Cost Analysis
      Surface Transportation and Equipment

Distribution Statement : APPROVED FOR PUBLIC RELEASE