Accession Number : ADP006042

Title :   People, Procedures, Performance: The Keys to Improving the Development Environment,

Corporate Author : BARRY (THEODORE) AND ASSOCIATES LOS ANGELES CA

Personal Author(s) : Scales, Charles D.

Report Date : SEP 1987

Pagination or Media Count : 13

Abstract : A growing management issue over the past 20 years in the United States Aerospace and Defense industry is the ever-increasing percentage of total product labor cost attributable to the professional work force. Therefore, the challenge of improving the performance and productivity of these workers, especially in a development environment, is now and will remain a most critical element in a firm's overall profitability. This paper begins with an overview of white collar productivity: its growing importance in the Aerospace and Defense industry, its resistance to the more traditional approaches to productivity improvement, and the challenges facing managers who try to attack it. The author explodes some of the popular myths surrounding the issue, and then sets forth a model to help managers understand and thus control the elements comprising white collar productivity. The paper then recounts a case study in which this model was used with great success by a major aerospace manufacturer. The paper concludes with a list of techniques for successful implementation of white collar productivity improvement programs.

Descriptors :   *AEROSPACE SYSTEMS, *INDUSTRIES, *LABOR, *PRODUCTIVITY, CASE STUDIES, COSTS, DEPARTMENT OF DEFENSE, ENVIRONMENTS, PERSONNEL, UNITED STATES, WORK.

Subject Categories : Aircraft
      Economics and Cost Analysis

Distribution Statement : APPROVED FOR PUBLIC RELEASE